FAQ

The following links will take you to the main GMK website FAQ page:

Here are the questions we are asked most often:

BURNING ISSUES

What happens to my KiwiSaver if I lose my job, or stop working?
How come a conservative KiwiSaver fund can perform worse than the bank interest rate? Shouldn’t it be at least as good?
What does Prescribed Investor Rate mean? Is mine 19.5%, 30% or 33%?
What happens if Gareth gets eaten by a lion (or a penguin)?
Can I bring my UK Pension or other super scheme over to my KiwiSaver account?
What is GMK‘s philosophy and approach to responsible investment?

MEMBERS

How do I get a username and password to log in to my account?
The password you supplied me doesn‘t work. How can I log in?
Why are all my contributions not showing in my Investment Direction report?
Why do I see my wife‘s (partner‘s, husband‘s, child‘s) details, and not my own when I log in to my account?
Why are the amounts in my KiwiSaver account not what I expected?
Can I transfer money from other super schemes to my GMK account?
How do I make KiwiSaver payments to the GMK scheme?

NON-MEMBERS

Do you accept kids in your KiwiSaver scheme?
Do I have to join before a certain date to get the $1000 kick-start?
If I join KiwiSaver now, will I get the tax credits?